{
  "name": "Employse - Agent Connect",
  "short_name": "Agent Connect",
  "description": "Enterprise contact center agent platform for managing customer interactions, tickets, and workflows",
  "start_url": "/",
  "display": "standalone",
  "background_color": "#F4F7F8",
  "theme_color": "#008080",
  "orientation": "portrait-primary",
  "scope": "/",
  "categories": ["business", "productivity"],
  "icons": [
    {
      "src": "/lovable-uploads/9eb31c03-7195-45e3-9a79-47c9676b3a4d.png",
      "sizes": "192x192",
      "type": "image/png",
      "purpose": "any maskable"
    },
    {
      "src": "/lovable-uploads/9eb31c03-7195-45e3-9a79-47c9676b3a4d.png",
      "sizes": "512x512",
      "type": "image/png",
      "purpose": "any maskable"
    }
  ],
  "shortcuts": [
    {
      "name": "Agent Workspace",
      "short_name": "Workspace",
      "description": "Access your agent workspace for managing tickets and calls",
      "url": "/agent-workspace",
      "icons": [{ "src": "/lovable-uploads/9eb31c03-7195-45e3-9a79-47c9676b3a4d.png", "sizes": "96x96" }]
    },
    {
      "name": "Voice Calls",
      "short_name": "Calls",
      "description": "Access voice calling features",
      "url": "/voice-calls",
      "icons": [{ "src": "/lovable-uploads/9eb31c03-7195-45e3-9a79-47c9676b3a4d.png", "sizes": "96x96" }]
    },
    {
      "name": "Communications",
      "short_name": "Chat",
      "description": "Access chat and messaging features",
      "url": "/communications",
      "icons": [{ "src": "/lovable-uploads/9eb31c03-7195-45e3-9a79-47c9676b3a4d.png", "sizes": "96x96" }]
    },
    {
      "name": "Tickets",
      "short_name": "Tickets",
      "description": "View and manage support tickets",
      "url": "/tickets",
      "icons": [{ "src": "/lovable-uploads/9eb31c03-7195-45e3-9a79-47c9676b3a4d.png", "sizes": "96x96" }]
    }
  ]
}